Privacy Policy

Effective Date: September 11, 2026

MomentumHQ (“MomentumHQ,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, contact us, register for events, or otherwise interact with MomentumHQ.

1. Information We Collect

We may collect information you voluntarily provide to us, including:

• Your name

• Email address

• Phone number

• Mailing or billing address

• Business or company information

• Membership information

• Event registration information

• Information submitted through contact forms or other forms on our website

• Payment or transaction information when you

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MomentumHQ Mobile App Privacy Policy

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Effective Date: September 11, 2026

MomentumHQ (“MomentumHQ,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use the MomentumHQ mobile application (the “App”).

By downloading or using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use the MomentumHQ App, we may collect information that you provide directly to us, including:

• Name

• Email address

• Phone number

• Profile information

• Company or business information

• Membership information

• Booking and reservation information

• Event registration information

• Payment and transaction information

• Messages, inquiries, or other information you submit through the App

We may also automatically collect certain information about your use of the App, such as:

• Device type and operating system

• App version

• IP address

• General usage information

• Login and authentication information

• Information about how you interact with features of the App

• Crash reports and diagnostic information

2. Device Permissions

Depending on the features you use, the App may request permission to access certain functions or information on your device.

These may include:

Notifications: We may use push notifications to provide booking confirmations, reminders, membership updates, event information, announcements, or other important communications.

Camera and Photos: If enabled, the App may request access to your camera or photo library for features such as uploading a profile photo or other content.

Location: If location-based features are offered, the App may request access to your device's location. Location information will only be collected when you grant permission and will be used to provide the requested feature.

You can manage or revoke these permissions through your device settings. Some App features may not function properly if certain permissions are disabled.

3. How We Use Your Information

We may use information we collect to:

• Create and manage your MomentumHQ account

• Provide coworking, workspace, membership, and booking services

• Process reservations and transactions

• Communicate with you about your account, bookings, events, or membership

• Send push notifications and other communications you have requested

• Provide customer support

• Improve the App and our services

• Maintain the security and functionality of the App

• Detect and prevent fraud, misuse, or unauthorized activity

• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers who help us operate the App and provide our services. These providers may assist with functions such as:

• Payment processing

• App hosting and data storage

• Authentication and account management

• Booking and reservation systems

• Push notifications

• Analytics

• Customer support

• Communications

These service providers are permitted to use your information only as necessary to provide services to MomentumHQ or as otherwise permitted by law.

We may also disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect the rights, safety, or property of MomentumHQ, our users, or others.

5. Payments

If you make a purchase, membership payment, reservation, or other transaction through the App, payment information may be processed by a third-party payment provider.

MomentumHQ does not necessarily store your complete credit card or debit card information. Payment providers may collect and process payment information according to their own privacy policies and terms.

6. Analytics and App Performance

We may use third-party analytics or app-performance services to understand how users interact with the App, identify technical issues, and improve the user experience.

These services may collect information such as device information, App usage, crash information, and other technical data.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and fulfill other legitimate business purposes.

When information is no longer needed, we may securely delete or anonymize it in accordance with applicable law.

9. Your Choices and Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw consent where processing is based on consent

• Opt out of certain communications

• Disable push notifications through your device settings

To make a privacy-related request, please contact us using the information below.

10. Children's Privacy

The MomentumHQ App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

11. Third-Party Services and Links

The App may contain links to third-party websites, services, or applications. MomentumHQ is not responsible for the privacy practices of those third parties.

We encourage you to review the privacy policies of any third-party services you access through the App.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this policy.

Your continued use of the App after an updated Privacy Policy becomes effective constitutes your acknowledgment of the updated policy, to the extent permitted by law.

13. Contact Us

If you have questions about this Privacy Policy or how MomentumHQ handles your information, please contact us:

MomentumHQ
Enid, Oklahoma
Email: communitymanager@momentumhq.org

Last Updated: September 11, 2026